Shipping policy

UAE SHIPPING

We offer free standard shipping within the United Arab Emirates.

Orders are processed Monday to Saturday, excluding public holidays.
Orders placed after 12:00 PM, on weekends, or on public holidays will begin processing the next business day.
You will receive an order confirmation and payment confirmation via email and/or WhatsApp.
Please note that orders do not ship the same day they are placed.

Processing Time:

In-stock items: Allow 3 to 5 business days for processing.
Customized, made-to-order, or pre-order items: Allow 3–5 days (excluding delivery time) from the order date for production and shipment.

Shipping times may vary depending on item availability. Each product has its own lead time. For more information, please contact us at sales@mirbahajewels.com.

INTERNATIONAL SHIPPING

We offer international shipping on all items via DHL or similar trusted couriers.

The shipping cost will be calculated at checkout.
A list of eligible international shipping countries is available during checkout
If you do not see your country listed, please contact our customer service team at sales@mirbahajewels.com.

Customs & Duties:

Orders shipped outside the United Arab Emirates may be subject to local import duties, VAT, luxury taxes, or customs clearance fees assessed by the destination country.
All import taxes, customs tariffs, and regulatory clearance fees are the sole responsibility of the customer/recipient upon import.

Mirbaha® is not responsible for delays caused by customs or import procedures.

If a delivery is refused by the customer, the customer will be responsible for the cost of returning the item to Mirbaha Jewels®.

Please note: We do not accept exchanges or returns for international orders.

TRACKING YOUR ORDER